FAQ

1. What materials are your brooches made of?
   • Made from premium zinc alloy with polished or antique finishes. Some designs include rhinestones, pearls, or enamel. All materials comply with safety standards.
2. Are brooches suitable for all types of clothing?
   • Yes. Suitable for blazers, coats, jackets, sweaters, hats, and bags. Secure pin clasp prevents damage.
3. How do I attach a brooch safely?
   • Insert the pin through fabric and secure the clasp. For delicate fabrics, use layers or a protective backing.
4. What are typical dimensions and weight?
   • Most brooches measure 1.5–2.0 in and weigh 0.05–0.07 lbs. Specific dimensions are listed on product pages.
5. Are brooches hypoallergenic?
   • Designed to be skin-friendly. For very sensitive skin, limit direct contact initially.
6. How do I clean and maintain a brooch?
   • Wipe with a soft, dry cloth. Avoid water, perfumes, or harsh chemicals. Store in the gift pouch when not in use.
7. How long will delivery take?
   • Orders process in 1–3 business days. Standard shipping typically takes 15–20 business days. Tracking info is provided after shipment.
8. Can I return or exchange a brooch?
   • Returns or exchanges are accepted within 30 days for defective, damaged, or unwanted items. Items must be in original condition. Contact customer service for instructions.
9. What if my payment fails?
   • Check card details and funds. Retry the transaction or contact support at service@nerabeev.store or +1 (208) 723-5806.
10. Are brooches suitable as gifts?

• Yes. Each comes with a gift pouch, suitable for birthdays, anniversaries, holidays, or special occasions.

11. Can I order multiple brooches at once?

• Yes. Each is individually packaged. For gift orders, mention special packaging requests at checkout.